We want to make sure you love your purchase from Brandland. If you aren't 100% happy with your purchase, we can offer an exchange, store credit or refund depending on the circumstances of your purchase. This must be within 20 days of your purchase.

If the item is faulty or damaged in transit we will send a replacement (if in stock) or a refund if it is not in-stock.

For change of mind the shipment of the goods back to our address will be at cost to the customer. Our team will inspect the item(s) upon arrival for any damage to the products, where we will either approve or reject the exchange/return request.

There is no refunds or exchanges on sale or clearance items or earrings due to hygiene reasons.